Refund/ Return and Cancel policy

At Hautefitt, your satisfaction is our priority. We aim to make every part of your shopping experience smooth and transparent—including returns, refunds, and cancellations.

Return Policy

You may return items within 30 days of delivery under the following conditions:

Items must be new, unused, and in their original packaging with all tags attached.
Returns are accepted in the following cases:
- The item is not as described
- You received the wrong item
- The product is damaged or defective

How to Return

By Mail
Contact our support team at support@hautefitt.com to initiate a return. We’ll provide you with a Return Authorization Number and mailing instructions.

In-Store
You may also return items in person. Bring the item and proof of purchase to our store for assistance.

Return Fees

We do not charge return fees, but customers are responsible for return shipping costs.

Refund Policy

After receiving and inspecting your return, we will issue your refund to the original payment method.

Refunds are typically processed within 5–7 business days after the return is approved.
You’ll receive a confirmation email once the refund is completed.

Cancellation Policy

Orders can be canceled only before they have been shipped. Once an order is dispatched, it cannot be canceled.

To cancel your order, contact us immediately at support@hautefitt.com.

Need Assistance?

We’re here to help with any questions regarding returns, refunds, or cancellations.