FAQs – Hautefitt

Hautefitt FAQ

Welcome to the Hautefitt FAQ page! Here, you’ll find answers to common questions about our products, services, and policies. If you need further assistance, feel free to contact us.

General Information

Q: What is Hautefitt?
A: Hautefitt is an online fashion store offering premium-quality clothing since 2024. We provide stylish apparel for fashion enthusiasts worldwide.

Q: How can I contact Hautefitt?
A: You can reach us via email at [email protected], or visit us at 778 Northwest Blvd, Columbus, OH 43212, United States.

Orders & Payment

Q: What payment methods do you accept?
A: We accept payments via Stripe, which supports major credit and debit cards.

Q: How can I cancel my order?
A: Orders can be canceled before they are shipped by contacting our support team at [email protected].

Q: Are there any additional fees or taxes?
A: No, all applicable taxes and duties are covered by Hautefitt.

Shipping

Q: How long does order processing take?
A: Orders are typically processed within 7-10 business days.

Q: What is the estimated shipping time?
A: Once dispatched, deliveries take 9-15 business days.

Q: Do you offer free shipping?
A: Yes, we provide free worldwide shipping.

Q: Which carriers do you use?
A: We ship via DHL, FedEx, and UPS.

Returns & Refunds

Q: What is your return policy?
A: We accept returns within 30 days of delivery, provided the items are unused, with original tags and packaging. Returns are accepted for:

Items not as described
Incorrect items received
Damaged or defective items

Q: How can I return an item?
A: Returns can be made via mail or in-store:

Mail: Contact us at [email protected] for return instructions.
In-Store: Bring the item with proof of purchase to our store.

Q: Is there a return fee?
A: No return fees apply, but customers are responsible for return shipping costs.

Q: How will I receive my refund?
A: Once we inspect the returned item, refunds are issued to the original payment method within 5-7 business days.

Privacy & Security

Q: How does Hautefitt protect my personal information?
A: We use encryption, access controls, and regular security audits to protect your data. See our [Privacy Policy] for details.

Q: Does your website use cookies?
A: Yes, cookies enhance your experience by remembering preferences and improving services. You can disable cookies in browser settings, but this may affect site functionality.

Legal

Q: How can I file a DMCA report?
A: If you believe your copyrighted work has been infringed, follow the procedure outlined on our [DMCA Report] page.

Q: What are your terms of service?
A: By using our website and services, you agree to our [Terms of Service]. Please review them carefully.

If you have any further questions, don’t hesitate to contact our support team.

Email: [email protected]